Our Best Answer - What if I am having trouble logging into MyPortal?
Trouble Logging into MyPortal
Canvas Login Ids have not changed due to new format.
If your ID number begins with G01: Exclude the G0
If your ID number begins with G08: Keep the G0
Login ID Example
CWS login ID Canvas Login ID
Your default password is your 8 digit birthdate.
Please change your password on your first login.
- Click Account
- Click Settings
- Find and click Edit Settings (on the right)
- Click the Change Password checkbox
- Enter Old password
- Enter and confirm New password
- Click Update Settings
For problems logging in contact:
I.S. Help Desk: 408-741-2696
WVC AR: 408-741-2001
MC Welcome Center: 408-855-5007
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